Sage incident

Sage Construction Management - Operational

Resolved on March 20, 2026, affecting Sage Construction Management and Sage Construction Management and 1 more.

resolved Mar 20, 2026, 02:11 PM UTC

Earlier today we identified a global issue preventing customers from running dashboards under analytics. Customers were being presented with an error message: "Exception. BoldBI Embedded: Server not found. If you are using Cloud BI Server, please ensure that the Environment member is set on the client side." All other product functionality was working as expected. The issue is resolved and the service is available and performing as expected. We apologise for any inconvenience this might have caused.

Started
Mar 20, 2026, 02:11 PM UTC
Resolved
Mar 20, 2026, 02:11 PM UTC
Duration
–
Detected by Pingoru
Mar 20, 2026, 02:11 PM UTC

Affected components

Sage Construction ManagementSage Construction ManagementSage Construction Management

Update timeline

  1. resolved Mar 20, 2026, 02:11 PM UTC

    Earlier today we identified a global issue preventing customers from running dashboards under analytics. Customers were being presented with an error message: "Exception. BoldBI Embedded: Server not found. If you are using Cloud BI Server, please ensure that the Environment member is set on the client side." All other product functionality was working as expected. The issue is resolved and the service is available and performing as expected. We apologise for any inconvenience this might have caused.

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