Resolved after 5 days 20 hours, affecting Sage People and Sage People and 1 more, on March 17, 2026.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Affected components
Update timeline
- investigating Mar 17, 2026, 03:50 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Mar 17, 2026, 04:05 PM UTC
We have identified an issue where 1 area of the product (recruitment) has stopped working for global customers. We are currently investigating the issue.
- identified Mar 18, 2026, 03:16 PM UTC
We have identified the cause of the issue and we are working on a fix.
- monitoring Mar 23, 2026, 11:30 AM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Mar 23, 2026, 12:22 PM UTC
The issue is resolved and the service is available and performing as expected.
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