Resolved after 6 hours 16 minutes, affecting Banking Service and Sage Sole Trader, on March 23, 2026.
We have identified that Bank Connections powered by Sage are not working for customers using the mobile application of Sage Sole Trader. Transaction synchronization and all other functionality is performing as expected. We are currently investigating.
Affected components
Update timeline
- investigating Mar 23, 2026, 09:42 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Mar 23, 2026, 10:10 AM UTC
We have identified that Bank Connections powered by Sage are not working for customers using the mobile application of Sage Sole Trader. Transaction synchronization and all other functionality is performing as expected. We are currently investigating.
- resolved Mar 23, 2026, 03:59 PM UTC
The issue is resolved and the service is available and performing as expected.
Your product runs on more than Sage
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services