Resolved after 4 hours 20 minutes, affecting Sage Inventory Planner and Sage Inventory Planner and 1 more, on March 25, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Mar 24, 2026, 05:28 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- identified Mar 24, 2026, 05:39 PM UTC
We have identified a global issue preventing customers from uploading CSV data. All other product functionality is performing as expected. We are working on a fix.
- identified Mar 25, 2026, 12:12 PM UTC
We have identified the cause of the issue and busy implementing a fix. We appreciate your patience as we work to resolve this issue
- monitoring Mar 25, 2026, 12:22 PM UTC
The fix was successfully implemented. The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- monitoring Mar 25, 2026, 12:36 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 25, 2026, 04:43 PM UTC
The issue is resolved and the service continues to perform as expected.
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