Sage incident

Sage Identity Service - Operational

Minor Resolved View vendor source →
Started
Mar 29, 2026, 05:37 AM UTC
Resolved
Mar 30, 2026, 09:49 AM UTC
Duration
1d 4h
Detected by Pingoru
Mar 29, 2026, 05:37 AM UTC

Affected components

Sage IDSage IDSage IDSage IDSage ID

Update timeline

  1. investigating Mar 29, 2026, 05:37 AM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. monitoring Mar 29, 2026, 06:12 AM UTC

    We have identified that a subset of customers experienced issues while trying to login using Sage ID for a few minutes. The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

  3. monitoring Mar 29, 2026, 07:19 AM UTC

    The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

  4. resolved Mar 30, 2026, 09:49 AM UTC

    The issue is resolved and the service continues to perform as expected.

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