Resolved after 1 day 4 hours, affecting Sage ID and Sage ID and 1 more, on March 29, 2026.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Affected components
Update timeline
- investigating Mar 29, 2026, 05:37 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- monitoring Mar 29, 2026, 06:12 AM UTC
We have identified that a subset of customers experienced issues while trying to login using Sage ID for a few minutes. The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- monitoring Mar 29, 2026, 07:19 AM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Mar 30, 2026, 09:49 AM UTC
The issue is resolved and the service continues to perform as expected.
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