Sage experienced a notice incident on March 30, 2026 affecting Brightpearl, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Brightpearl
Update timeline
- investigating Mar 30, 2026, 02:05 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Mar 30, 2026, 02:18 PM UTC
We have identified an intermittent issue preventing customers from the USA from accessing the service. The service is available and performing as expected for all other regions. We are currently investigating.
- resolved Mar 30, 2026, 03:01 PM UTC
The issue is resolved and the service is available and performing as expected.