Sage incident

Sage Intacct - Partial Outage

Minor Resolved View vendor source →
Started
Mar 31, 2026, 10:11 PM UTC
Resolved
Apr 01, 2026, 01:40 AM UTC
Duration
3h 28m
Detected by Pingoru
Mar 31, 2026, 10:11 PM UTC

Affected components

Sage Intacct

Update timeline

  1. investigating Mar 31, 2026, 10:11 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating Mar 31, 2026, 10:26 PM UTC

    We have identified that customers globally are getting the following error when creating and viewing journal entries: " uncaught exception error". All other production functionality is working as expected. We are currently investigating.

  3. investigating Apr 01, 2026, 01:04 AM UTC

    We are currently working on a fix for the issue. We appreciate your patience while we resolve the issue.

  4. resolved Apr 01, 2026, 01:40 AM UTC

    The issue is resolved and the service is available and performing as expected.

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