Resolved after 3 hours 28 minutes, affecting Sage Intacct, on March 31, 2026.
We are currently working on a fix for the issue. We appreciate your patience while we resolve the issue.
Affected components
Update timeline
- investigating Mar 31, 2026, 10:11 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Mar 31, 2026, 10:26 PM UTC
We have identified that customers globally are getting the following error when creating and viewing journal entries: " uncaught exception error". All other production functionality is working as expected. We are currently investigating.
- investigating Apr 01, 2026, 01:04 AM UTC
We are currently working on a fix for the issue. We appreciate your patience while we resolve the issue.
- resolved Apr 01, 2026, 01:40 AM UTC
The issue is resolved and the service is available and performing as expected.
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