Sage incident

Sage DPW Cloud - Partial Outage

Minor Resolved View vendor source →

Sage experienced a minor incident on April 8, 2026 affecting Sage DPW Cloud, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 11:47 AM UTC
Resolved
Apr 08, 2026, 12:53 PM UTC
Duration
1h 6m
Detected by Pingoru
Apr 08, 2026, 11:47 AM UTC

Affected components

Sage DPW Cloud

Update timeline

  1. investigating Apr 08, 2026, 11:47 AM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating Apr 08, 2026, 12:01 PM UTC

    We have identified an issue preventing a subset of customers in Austria from logging into Citrix workspaces in Web. Customers who are already logged in are not impacted. We are currently investigating.

  3. resolved Apr 08, 2026, 12:53 PM UTC

    The issue is resolved, and the service is available and performing as expected.