Resolved after 1 hour 6 minutes, affecting Sage DPW Cloud, on April 8, 2026.
We have identified an issue preventing a subset of customers in Austria from logging into Citrix workspaces in Web. Customers who are already logged in are not impacted. We are currently investigating.
Affected components
Update timeline
- investigating Apr 08, 2026, 11:47 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Apr 08, 2026, 12:01 PM UTC
We have identified an issue preventing a subset of customers in Austria from logging into Citrix workspaces in Web. Customers who are already logged in are not impacted. We are currently investigating.
- resolved Apr 08, 2026, 12:53 PM UTC
The issue is resolved, and the service is available and performing as expected.
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