Resolved after 2 days 10 hours, affecting Brightpearl, on April 10, 2026.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Affected components
Brightpearl
Update timeline
- investigating Apr 10, 2026, 08:34 PM UTC
We have identified an intermittent issue where customers in North America cannot access the application UI. We are currently investigating.
- monitoring Apr 10, 2026, 11:01 PM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Apr 13, 2026, 07:14 AM UTC
The issue is resolved and the service continues to perform as expected.
Your product runs on more than Sage
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services