Sage incident

Brightpearl - Operational

Resolved after 3 hours 14 minutes, affecting Brightpearl, on April 17, 2026.

monitoring Apr 17, 2026, 03:16 PM UTC

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

Started
Apr 17, 2026, 02:43 PM UTC
Resolved
Apr 17, 2026, 05:58 PM UTC
Duration
3h 14m
Detected by Pingoru
Apr 17, 2026, 02:43 PM UTC

Affected components

Brightpearl

Update timeline

  1. investigating Apr 17, 2026, 02:43 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. monitoring Apr 17, 2026, 03:16 PM UTC

    The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

  3. resolved Apr 17, 2026, 05:58 PM UTC

    The issue is resolved and the service continues to perform as expected.

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