Sage experienced a minor incident on April 17, 2026 affecting Brightpearl, lasting 3h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Brightpearl
Update timeline
- investigating Apr 17, 2026, 02:43 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- monitoring Apr 17, 2026, 03:16 PM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Apr 17, 2026, 05:58 PM UTC
The issue is resolved and the service continues to perform as expected.