Sage incident

Payments Acceptance Service - Major Outage

Resolved after 1 hour 38 minutes, affecting Payments Acceptance Service and Payments Acceptance Service, on May 7, 2026.

investigating May 07, 2026, 10:06 AM UTC

We have identified an issue preventing customers in Europe and North America from accessing the service. We are currently investigating.

Started
May 07, 2026, 09:33 AM UTC
Resolved
May 07, 2026, 11:11 AM UTC
Duration
1h 38m
Detected by Pingoru
May 07, 2026, 09:33 AM UTC

Affected components

Payments Acceptance ServicePayments Acceptance Service

Update timeline

  1. investigating May 07, 2026, 09:33 AM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating May 07, 2026, 10:06 AM UTC

    We have identified an issue preventing customers in Europe and North America from accessing the service. We are currently investigating.

  3. resolved May 07, 2026, 11:11 AM UTC

    The issue is resolved and the service is available and performing as expected.

Your product runs on more than Sage

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →