Sage incident

Sage Online (FR) - Operational

Minor Resolved View vendor source →

Sage experienced a minor incident on May 6, 2026 affecting Sage Online (FR), lasting 4d 23h. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 02:26 PM UTC
Resolved
May 11, 2026, 01:38 PM UTC
Duration
4d 23h
Detected by Pingoru
May 06, 2026, 02:26 PM UTC

Affected components

Sage Online (FR)

Update timeline

  1. investigating May 06, 2026, 02:26 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. monitoring May 06, 2026, 02:54 PM UTC

    The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

  3. identified May 07, 2026, 09:35 AM UTC

    Nous avons identifié qu’un sous-ensemble de clients rencontre encore des problèmes lors de l’utilisation de Sage Flux Bancaires. Nous sommes actuellement en cours d’investigation. --------------------- We have identified that a subset of customers are still experiencing issues while using Sage Flux Bancaires. We are currently investigating.

  4. monitoring May 07, 2026, 02:29 PM UTC

    Le service fonctionne comme prévu. Notre priorité est d’éviter que la situation ne se reproduise et nous surveillons de près le service. ------------ The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

  5. resolved May 11, 2026, 01:38 PM UTC

    Le problème est résolu et le service continue de fonctionner comme prévu. -------------------------------------------- The issue is resolved and the service continues to perform as expected.