Resolved after 18 minutes, affecting My Sage, on May 6, 2026.
El problema está resuelto y el servicio está disponible y funcionando según lo esperado. ----------------------------------- The issue is resolved and the service is available and performing as expected.
Affected components
Update timeline
- investigating May 06, 2026, 08:21 AM UTC
Hemos identificado que los clientes en España no pueden acceder a my.sage.es. Al intentar iniciar sesión, se les muestra un mensaje de error "No Identificado". Actualmente estamos investigando. ----------------------------------- We have identified that customers in Spain are unable to access my.sage.es. When trying to log in they are presented with a "Not identified error message". We are currently investigating.
- resolved May 06, 2026, 08:39 AM UTC
El problema está resuelto y el servicio está disponible y funcionando según lo esperado. ----------------------------------- The issue is resolved and the service is available and performing as expected.
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