Ongoing since 05:20 PM UTC, affecting Sage Expense Management and Sage Expense Management.
We have identified an issue preventing customers in the USA are not getting responses when they send SMS messages. We have identified the cause of the issue and are working on a fix.
Affected components
Sage Expense ManagementSage Expense Management
Update timeline
- investigating Oct 26, 2026, 05:20 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- identified Oct 26, 2026, 05:24 PM UTC
We have identified an issue preventing customers in the USA are not getting responses when they send SMS messages. We have identified the cause of the issue and are working on a fix.
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