Resolved after 22 hours 26 minutes, affecting Sage 50, on September 29, 2026.
We have identified an issue preventing customers from the UK and Ireland from logging to Sage 50 Accounts (UKI). The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Affected components
Update timeline
- investigating Sep 29, 2026, 11:39 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- monitoring Sep 29, 2026, 12:05 PM UTC
We have identified an issue preventing customers from the UK and Ireland from logging to Sage 50 Accounts (UKI). The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Sep 30, 2026, 10:06 AM UTC
The issue is resolved and the service continues to perform as expected.
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