Resolved after 8 hours 16 minutes, affecting Sage Intacct and Sage Intacct and 1 more, on September 28, 2026.
We identified a global issue preventing customers from seeing their financial charts and graphs, including Profit & Loss reports, dashboard visualisations, and General Ledger reporting. All other product functionality is working as expected. We are currently investigating.
Affected components
Update timeline
- investigating Sep 28, 2026, 08:11 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- identified Sep 28, 2026, 08:36 AM UTC
We identified a global issue preventing customers from seeing their financial charts and graphs, including Profit & Loss reports, dashboard visualisations, and General Ledger reporting. All other product functionality is working as expected. We are currently investigating.
- resolved Sep 28, 2026, 04:28 PM UTC
The issue is resolved and the service is available and performing as expected.
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