Resolved after 1 day 5 hours, affecting Sage Intacct and Sage Intacct and 1 more, on September 24, 2026.
We are continuing to investigate the cause of the issue.
Affected components
Sage IntacctSage IntacctSage IntacctSage Intacct
Update timeline
- investigating Sep 24, 2026, 02:07 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Sep 24, 2026, 02:22 PM UTC
We have identified a global issue preventing customers from exporting the financial reports to excel. All other product functionalities are performing as expected. We are currently investigating.
- investigating Sep 24, 2026, 04:00 PM UTC
We are continuing to investigate the cause of the issue.
- resolved Sep 25, 2026, 07:59 PM UTC
The issue is resolved and the service is available and performing as expected.
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