Sage incident

Banking Service - Partial Outage

Minor Ongoing View vendor source →
Started
May 04, 2026, 06:36 PM UTC
Resolved
Ongoing
Duration
● 2h 35m
Detected by Pingoru
May 04, 2026, 06:36 PM UTC

Affected components

Banking ServiceSage Business Cloud Accounting (NA)

Update timeline

  1. investigating May 04, 2026, 06:36 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating May 04, 2026, 07:16 PM UTC

    We have identified an issue where Canadian customers cannot import their banking transactions. We are currently investigating.

  3. investigating May 04, 2026, 08:59 PM UTC

    We are continuing to investigate the cause of the issue.

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