Resolved after 3 hours 22 minutes, affecting Banking Service and Sage Business Cloud Accounting (NA), on May 4, 2026.
We are continuing to investigate the cause of the issue.
Affected components
Banking ServiceSage Business Cloud Accounting (NA)
Update timeline
- investigating May 04, 2026, 06:36 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating May 04, 2026, 07:16 PM UTC
We have identified an issue where Canadian customers cannot import their banking transactions. We are currently investigating.
- investigating May 04, 2026, 08:59 PM UTC
We are continuing to investigate the cause of the issue.
- resolved May 04, 2026, 09:58 PM UTC
The issue is resolved and the service is available and performing as expected.
Your product runs on more than Sage
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services