Resolved after 5 days, affecting Brightpearl and Making Tax Digital (MTD) and 1 more, on September 23, 2026.
Third-party, HMRC, has confirmed that the issue has been resolved, and HMRC MTD (Making Tax Digital) functionality is performing as expected for all products. We will continue to monitor closely.
Affected components
Update timeline
- identified Sep 23, 2026, 01:23 PM UTC
We identified an intermittent issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below: -Sage Partner Edition (VAT Centre) -Sage Personal Tax (Personal Tax Viewer) -Sage Business Cloud Accounting UK (MTD VAT Submissions) -Sage Sole Trader -Making Tax Digital (MTD) -Sage 200 Standard (UKI) -Sage 200 Professional SPC (UKI) -Sage 50 UK -Brightpearl -Sage Intacct -Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit. We are engaged with third-party, HMRC, waiting for updates.
- identified Sep 23, 2026, 03:56 PM UTC
HMRC continues to investigate the issue. We will provide further updates as soon as they become available.
- monitoring Sep 25, 2026, 03:52 PM UTC
Third-party, HMRC, has confirmed that the issue has been resolved, and HMRC MTD (Making Tax Digital) functionality is performing as expected for all products. We will continue to monitor closely.
- resolved Sep 28, 2026, 01:25 PM UTC
This issue is resolved. All services continue to perform as expected.
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