Sage incident

GoProposal - Degraded Performance

Resolved after 27 minutes, affecting GoProposal and GoProposal and 1 more, on September 21, 2026.

investigating Sep 21, 2026, 05:00 PM UTC

We have identified an issue affecting Global customers using GoProposal within SFA. Customers may receive an error, be unable to view the GoProposal screen, or be unable to open GoProposal from within SFA. We are currently investigating.

Started
Sep 21, 2026, 04:43 PM UTC
Resolved
Sep 21, 2026, 05:11 PM UTC
Duration
27m
Detected by Pingoru
Sep 21, 2026, 04:43 PM UTC

Affected components

GoProposalGoProposalGoProposalGoProposal

Update timeline

  1. investigating Sep 21, 2026, 04:43 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating Sep 21, 2026, 05:00 PM UTC

    We have identified an issue affecting Global customers using GoProposal within SFA. Customers may receive an error, be unable to view the GoProposal screen, or be unable to open GoProposal from within SFA. We are currently investigating.

  3. resolved Sep 21, 2026, 05:11 PM UTC

    The issue is resolved and the service is available and performing as expected.

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