Resolved after 58 minutes, affecting Sage Expense Management and Sage Expense Management and 1 more, on September 14, 2026.
We have identified an issue preventing customers from using the expense creation via email forward functionality when using this inbox [email protected]. This functionality is used to upload data into the application. Affected customers are receiving the error message: "Inbox has reached the limit." All other functionalities are performing as expected. We are working on a fix.
Affected components
Update timeline
- investigating Sep 14, 2026, 02:03 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- identified Sep 14, 2026, 02:24 PM UTC
We have identified an issue preventing customers from using the expense creation via email forward functionality when using this inbox [email protected]. This functionality is used to upload data into the application. Affected customers are receiving the error message: "Inbox has reached the limit." All other functionalities are performing as expected. We are working on a fix.
- resolved Sep 14, 2026, 03:02 PM UTC
The issue is resolved and the service is available and performing as expected.
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