SafeSend Outage History

SafeSend is up right now

There were 2 SafeSend outages since March 10, 2026 totaling 4h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://safesend.statuspage.io

Minor April 10, 2026

Service Interruption - SafeSend Tax Returns Loading/Errors for Client Experience and Client View

Detected by Pingoru
Apr 10, 2026, 04:51 PM UTC
Resolved
Apr 10, 2026, 08:42 PM UTC
Duration
3h 51m
Affected: Returns
Timeline · 4 updates
  1. investigating Apr 10, 2026, 04:51 PM UTC

    We are aware of a service interruption affecting Tax Returns, are investigating the cause, and will provide updates as we learn more. Impact: Reduced functionality. Thank you for your patience.

  2. investigating Apr 10, 2026, 04:51 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 10, 2026, 07:20 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Apr 10, 2026, 08:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 10, 2026

Access Code Email Delivery

Detected by Pingoru
Mar 10, 2026, 01:59 PM UTC
Resolved
Mar 10, 2026, 03:07 PM UTC
Duration
1h 7m
Affected: ReturnsGatherOrganizersExtensionsExchange
Timeline · 2 updates
  1. investigating Mar 10, 2026, 01:59 PM UTC

    Clients are reporting that access codes are not being delivered to their email addresses. We are currently investigating this issue.

  2. resolved Mar 10, 2026, 03:07 PM UTC

    This issue is now resolved. You may have received email notifications that delivery failed, but any new email deliveries will go through.

Read the full incident report →

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