SafeSend incident

Access Code Email Delivery

Major Resolved View vendor source →
Started
Mar 10, 2026, 01:59 PM UTC
Resolved
Mar 10, 2026, 03:07 PM UTC
Duration
1h 7m
Detected by Pingoru
Mar 10, 2026, 01:59 PM UTC

Affected components

ReturnsGatherOrganizersExtensionsExchange

Update timeline

  1. investigating Mar 10, 2026, 01:59 PM UTC

    Clients are reporting that access codes are not being delivered to their email addresses. We are currently investigating this issue.

  2. resolved Mar 10, 2026, 03:07 PM UTC

    This issue is now resolved. You may have received email notifications that delivery failed, but any new email deliveries will go through.

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