SafeSend incident
Service Interruption - SafeSend Tax Returns Loading/Errors for Client Experience and Client View
Minor Vendor's status page →
Resolved after 14 days, affecting Returns, on March 27, 2026.
This issue is now resolved.
Affected components
Returns
Update timeline
- investigating Mar 27, 2026, 04:33 PM UTC
We are aware of a service interruption affecting Tax Returns, are investigating the cause, and will provide updates as we learn more. Impact: Reduced functionality. Workaround: Clear your cache/cookies, ensure your browser is up to date, or try a different browser if possible. Thank you for your patience.
- investigating Mar 27, 2026, 07:08 PM UTC
This issue is now resolved.
- resolved Apr 10, 2026, 04:50 PM UTC
This incident has been resolved.
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