Resolved after 5 hours 41 minutes, affecting Returns, on April 1, 2021.
Access to SafeSend Returns and SafeSend Exchange is now available, you may experience intermittent slowness. We are continuing to monitor the situation.
Affected components
Update timeline
- investigating Apr 01, 2021, 09:36 PM UTC
SafeSend and SafeSend Returns is currently unavailable, we're investigating the issue and will update as soon as possible.
- investigating Apr 01, 2021, 10:12 PM UTC
Due to the Microsoft Azure outage, SafeSend Exchange and SafeSend Returns are not accessible. We are monitoring the Microsoft Azure status page and will update once operational.
- monitoring Apr 01, 2021, 10:24 PM UTC
Access to SafeSend Returns and SafeSend Exchange is now available, you may experience intermittent slowness. We are continuing to monitor the situation.
- resolved Apr 02, 2021, 03:18 AM UTC
This incident has been resolved.
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