SafeSend incident

SafeSend Exchange Plug-In Issues

Resolved after 9 days 21 hours, on August 13, 2021.

identified Aug 16, 2021, 07:14 PM UTC

The issue has been identified and we expect a fix in the near term. Please continue to use the portal for inbox access at https://portal.safesend.com/.

Started
Aug 13, 2021, 06:38 PM UTC
Resolved
Aug 23, 2021, 03:54 PM UTC
Duration
9d 21h
Detected by Pingoru
Aug 13, 2021, 06:38 PM UTC

Update timeline

  1. investigating Aug 13, 2021, 06:38 PM UTC

    Users have reported that the SafeSend Exchange plug-in inbox will not load. Our development team is looking into the issue and we'll update once information is available. In the interim, please use the portal for inbox access at https://portal.safesend.com/.

  2. identified Aug 16, 2021, 07:14 PM UTC

    The issue has been identified and we expect a fix in the near term. Please continue to use the portal for inbox access at https://portal.safesend.com/.

  3. resolved Aug 23, 2021, 03:54 PM UTC

    This incident has been resolved.

Your product runs on more than SafeSend

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →