SafeSend incident

SafeSend Exchange Plug-In Issues

Resolved after 3 days, on September 13, 2021.

resolved Sep 16, 2021, 02:35 PM UTC

The Plug-In inbox is now functioning as expected, please contact our support team at [email protected] with further questions or issues.

Started
Sep 13, 2021, 02:33 PM UTC
Resolved
Sep 16, 2021, 02:35 PM UTC
Duration
3d
Detected by Pingoru
Sep 13, 2021, 02:33 PM UTC

Update timeline

  1. investigating Sep 13, 2021, 02:33 PM UTC

    The SafeSend Exchange plug-in inbox is experiencing loading issues. Our development team is investigating and we'll update once information is available. In the interim, please use the portal for inbox access at https://portal.safesend.com/.

  2. resolved Sep 16, 2021, 02:35 PM UTC

    The Plug-In inbox is now functioning as expected, please contact our support team at [email protected] with further questions or issues.

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