SafeSend incident

SafeSend Returns Performance Issues

Resolved after 15 hours 14 minutes, affecting Returns, on December 15, 2021.

investigating Dec 15, 2021, 10:07 PM UTC

Firms and clients may experience delays or errors with SafeSend Returns. We are investigating the issue and will update as soon as possible.

Started: Dec 15, 2021, 10:07 PM UTC
Resolved: Dec 16, 2021, 01:22 PM UTC
Duration: 15h 14m
Detected by Pingoru: Dec 15, 2021, 10:07 PM UTC

Affected components

Returns

Update timeline

investigating Dec 15, 2021, 10:07 PM UTC

Firms and clients may experience delays or errors with SafeSend Returns. We are investigating the issue and will update as soon as possible.
resolved Dec 16, 2021, 01:22 PM UTC

This incident has been resolved.

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