SafeSend incident

SafeSend Returns - Error on Upload

Resolved after 15 hours 35 minutes, affecting Returns, on May 16, 2022.

investigating May 16, 2022, 09:01 PM UTC

We have received reports of errors when trying to upload returns. We are investigating and will provide an update once more information is available.

Started
May 16, 2022, 09:01 PM UTC
Resolved
May 17, 2022, 12:36 PM UTC
Duration
15h 35m
Detected by Pingoru
May 16, 2022, 09:01 PM UTC

Affected components

Returns

Update timeline

  1. investigating May 16, 2022, 09:01 PM UTC

    We have received reports of errors when trying to upload returns. We are investigating and will provide an update once more information is available.

  2. resolved May 17, 2022, 12:36 PM UTC

    This issue has been resolved.

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