Resolved after 12 hours 45 minutes, affecting Returns, on September 12, 2022.
System performance has improved. We are continuing to investigate the root cause.
Affected components
Returns
Update timeline
- investigating Sep 12, 2022, 10:01 PM UTC
We are currently investigating an issue with returns stuck in preparing for delivery.
- investigating Sep 12, 2022, 11:06 PM UTC
System performance has improved. We are continuing to investigate the root cause.
- resolved Sep 13, 2022, 10:46 AM UTC
This incident has been resolved - we apologize for the inconvenience.
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