SafeSend incident

Service Interruption - Returns

Major Vendor's status page →

Resolved after 4 hours 16 minutes, affecting Returns, on October 25, 2024.

investigating Oct 25, 2024, 06:27 PM UTC

This interruption has been resolved.

Started
Oct 25, 2024, 02:11 PM UTC
Resolved
Oct 25, 2024, 06:28 PM UTC
Duration
4h 16m
Detected by Pingoru
Oct 25, 2024, 02:11 PM UTC

Affected components

Returns

Update timeline

  1. investigating Oct 25, 2024, 02:11 PM UTC

    We are aware of a service interruption affecting returns and are investigating the cause, and will provide updates as we learn more. Impact: Email Server Issues - some emails may not be delivered Thank you for your patience.

  2. investigating Oct 25, 2024, 06:27 PM UTC

    This interruption has been resolved.

  3. resolved Oct 25, 2024, 06:28 PM UTC

    This incident has been resolved.

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