Runa incident

Chedraui MX orders are failing

Ongoing since 02:44 AM UTC, affecting Mexico.

investigating Nov 04, 2026, 02:44 AM UTC

We are currently investigating an issue causing some orders of Chedraui MX (CHEDRA-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started: Nov 04, 2026, 02:44 AM UTC
Resolved: Ongoing
Duration: ● 1h 37m
Detected by Pingoru: Nov 04, 2026, 02:44 AM UTC

Affected components

Mexico

Update timeline

investigating Nov 04, 2026, 02:44 AM UTC

We are currently investigating an issue causing some orders of Chedraui MX (CHEDRA-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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