Ongoing since 12:28 PM UTC, affecting Poland.
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Affected components
Poland
Update timeline
- investigating Oct 28, 2026, 12:28 PM UTC
We are currently investigating an issue causing some orders of H&M PL (HM-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring Oct 30, 2026, 05:39 AM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
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