Runa incident

GAP US orders are failing

Ongoing since 01:53 AM UTC, affecting United States.

monitoring Oct 27, 2026, 01:57 PM UTC

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Started
Oct 27, 2026, 01:53 AM UTC
Resolved
Ongoing
Duration
● 13h 13m
Detected by Pingoru
Oct 27, 2026, 01:53 AM UTC

Affected components

United States

Update timeline

  1. investigating Oct 27, 2026, 01:53 AM UTC

    We are currently investigating an issue causing some orders of GAP US (GAP-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Oct 27, 2026, 01:57 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

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