Runa Outage History

Runa partial outage · 22 active incidents View live status →

There were 73 Runa outages since March 4, 2026 totaling 346h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.runa.io

Minor May 3, 2026

Target US orders are failing

Detected by Pingoru
May 03, 2026, 01:43 PM UTC
Resolved
May 03, 2026, 05:43 PM UTC
Duration
3h 59m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 03, 2026, 01:43 PM UTC

    We are currently investigating an issue causing some orders of Target US (TARGT-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 03, 2026, 04:43 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 03, 2026, 05:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 1, 2026

MediaMarkt DE orders are failing

Detected by Pingoru
May 01, 2026, 04:17 PM UTC
Resolved
May 01, 2026, 04:18 PM UTC
Duration
1m
Affected: Gift Processing
Timeline · 2 updates
  1. investigating May 01, 2026, 04:17 PM UTC

    We are currently investigating an issue causing some orders of MediaMarkt DE (MMKT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 01, 2026, 04:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 30, 2026

Auchan FR orders are failing

Detected by Pingoru
Apr 30, 2026, 11:47 AM UTC
Resolved
Apr 30, 2026, 02:39 PM UTC
Duration
2h 51m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating Apr 30, 2026, 11:47 AM UTC

    We are currently investigating an issue causing some orders of Auchan FR (AUCHAN-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Apr 30, 2026, 01:39 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Apr 30, 2026, 02:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 30, 2026

Decathlon NL orders are failing

Detected by Pingoru
Apr 30, 2026, 06:55 AM UTC
Resolved
Apr 30, 2026, 02:52 PM UTC
Duration
7h 57m
Affected: Gift Processing
Timeline · 2 updates
  1. investigating Apr 30, 2026, 06:55 AM UTC

    We are currently investigating an issue causing some orders of Decathlon NL (DECA-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Apr 30, 2026, 02:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 29, 2026

FlixTrain DE orders are failing

Detected by Pingoru
Apr 29, 2026, 02:35 PM UTC
Resolved
Apr 29, 2026, 03:25 PM UTC
Duration
50m
Affected: Gift Processing
Timeline · 2 updates
  1. investigating Apr 29, 2026, 02:35 PM UTC

    We are currently investigating an issue causing some orders of FlixTrain DE (FLIXT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Apr 29, 2026, 03:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 29, 2026

Maisons du Monde FR orders are failing

Detected by Pingoru
Apr 29, 2026, 06:41 AM UTC
Resolved
Apr 29, 2026, 10:48 AM UTC
Duration
4h 6m
Affected: Gift Processing
Timeline · 2 updates
  1. investigating Apr 29, 2026, 06:41 AM UTC

    We are currently investigating an issue causing some orders of Maisons du Monde FR (MAISON-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Apr 29, 2026, 10:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 28, 2026

MANGO BE orders are failing

Detected by Pingoru
Apr 28, 2026, 10:32 PM UTC
Resolved
Apr 28, 2026, 10:43 PM UTC
Duration
10m
Affected: Gift Processing
Timeline · 2 updates
  1. investigating Apr 28, 2026, 10:32 PM UTC

    We are currently investigating an issue causing some orders of MANGO BE (MANGO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Apr 28, 2026, 10:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 28, 2026

Marriott US orders are failing

Detected by Pingoru
Apr 28, 2026, 04:20 PM UTC
Resolved
Apr 29, 2026, 06:18 PM UTC
Duration
1d 1h
Affected: Gift Processing
Timeline · 3 updates
  1. investigating Apr 28, 2026, 04:20 PM UTC

    We are currently investigating an issue causing some orders of Marriott US (MRIOT-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Apr 29, 2026, 05:18 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Apr 29, 2026, 06:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 28, 2026

Cdiscount FR orders are failing

Detected by Pingoru
Apr 28, 2026, 03:52 PM UTC
Resolved
Apr 28, 2026, 03:57 PM UTC
Duration
4m
Affected: Gift Processing
Timeline · 2 updates
  1. investigating Apr 28, 2026, 03:52 PM UTC

    We are currently investigating an issue causing some orders of Cdiscount FR (CDISC-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Apr 28, 2026, 03:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 28, 2026

Gymgrossisten SE orders are failing

Detected by Pingoru
Apr 28, 2026, 07:30 AM UTC
Resolved
May 02, 2026, 11:02 AM UTC
Duration
4d 3h
Affected: Gift Processing
Timeline · 3 updates
  1. investigating Apr 28, 2026, 07:30 AM UTC

    We are currently investigating an issue causing some orders of Gymgrossisten SE (GYMGRS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 02, 2026, 10:02 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 02, 2026, 11:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 27, 2026

Dehner DE orders are failing

Detected by Pingoru
Apr 27, 2026, 01:13 PM UTC
Resolved
Apr 28, 2026, 10:09 AM UTC
Duration
20h 55m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating Apr 27, 2026, 01:13 PM UTC

    We are currently investigating an issue causing some orders of Dehner DE (DHNER-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Apr 28, 2026, 09:09 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Apr 28, 2026, 10:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 27, 2026

MANGO IT orders are failing

Detected by Pingoru
Apr 27, 2026, 09:42 AM UTC
Resolved
Apr 27, 2026, 05:09 PM UTC
Duration
7h 27m
Affected: Gift Processing
Timeline · 2 updates
  1. investigating Apr 27, 2026, 09:42 AM UTC

    We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Apr 27, 2026, 05:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 26, 2026

Merlin UK orders are failing

Detected by Pingoru
Apr 26, 2026, 06:57 PM UTC
Resolved
Apr 26, 2026, 10:05 PM UTC
Duration
3h 7m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating Apr 26, 2026, 06:57 PM UTC

    We are currently investigating an issue causing some orders of Merlin UK (MER-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Apr 26, 2026, 09:05 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Apr 26, 2026, 10:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 26, 2026

Google Play US orders are failing

Detected by Pingoru
Apr 26, 2026, 04:04 PM UTC
Resolved
Apr 26, 2026, 09:01 PM UTC
Duration
4h 56m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating Apr 26, 2026, 04:04 PM UTC

    We are currently investigating an issue causing some orders of Google Play US (PLAY-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Apr 26, 2026, 08:01 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Apr 26, 2026, 09:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 26, 2026

Super Prezenty PL orders are failing

Detected by Pingoru
Apr 26, 2026, 03:08 PM UTC
Resolved
Apr 27, 2026, 03:08 PM UTC
Duration
23h 59m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating Apr 26, 2026, 03:08 PM UTC

    We are currently investigating an issue causing some orders of Super Prezenty PL (SPREZ-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Apr 27, 2026, 02:01 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Apr 27, 2026, 03:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 26, 2026

Argos UK orders are failing

Detected by Pingoru
Apr 26, 2026, 01:32 PM UTC
Resolved
Apr 26, 2026, 02:56 PM UTC
Duration
1h 23m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating Apr 26, 2026, 01:32 PM UTC

    We are currently investigating an issue causing some orders of Argos UK (ARGOS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Apr 26, 2026, 01:56 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Apr 26, 2026, 02:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 26, 2026

Sainsbury's UK orders are failing

Detected by Pingoru
Apr 26, 2026, 12:38 PM UTC
Resolved
Apr 26, 2026, 02:43 PM UTC
Duration
2h 5m
Affected: Gift Processing
Timeline · 5 updates
  1. investigating Apr 26, 2026, 12:38 PM UTC

    We are currently investigating an issue causing some orders of Sainsbury's UK (SAINS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Apr 26, 2026, 01:28 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. investigating Apr 26, 2026, 01:30 PM UTC

    We are currently investigating an issue causing some orders of Sainsbury's UK (SAINS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  4. monitoring Apr 26, 2026, 01:43 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  5. resolved Apr 26, 2026, 02:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 26, 2026

New Look UK orders are failing

Detected by Pingoru
Apr 26, 2026, 12:25 PM UTC
Resolved
Apr 26, 2026, 06:32 PM UTC
Duration
6h 6m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating Apr 26, 2026, 12:25 PM UTC

    We are currently investigating an issue causing some orders of New Look UK (NLK-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Apr 26, 2026, 05:32 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Apr 26, 2026, 06:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 26, 2026

Matalan UK orders are failing

Detected by Pingoru
Apr 26, 2026, 11:10 AM UTC
Resolved
Apr 27, 2026, 11:27 AM UTC
Duration
1d
Affected: Gift Processing
Timeline · 3 updates
  1. investigating Apr 26, 2026, 11:10 AM UTC

    We are currently investigating an issue causing some orders of Matalan UK (MATLAN-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Apr 27, 2026, 10:27 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Apr 27, 2026, 11:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 25, 2026

Cashi Walmart MX orders are failing

Detected by Pingoru
Apr 25, 2026, 09:36 PM UTC
Resolved
Apr 28, 2026, 07:01 PM UTC
Duration
2d 21h
Affected: Gift Processing
Timeline · 3 updates
  1. investigating Apr 25, 2026, 09:36 PM UTC

    We are currently investigating an issue causing some orders of Cashi Walmart MX (CASHI-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Apr 28, 2026, 06:01 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Apr 28, 2026, 07:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 23, 2026

MANGO PT orders are failing

Detected by Pingoru
Apr 23, 2026, 04:59 PM UTC
Resolved
Apr 23, 2026, 05:09 PM UTC
Duration
9m
Affected: Gift Processing
Timeline · 2 updates
  1. investigating Apr 23, 2026, 04:59 PM UTC

    We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Apr 23, 2026, 05:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 23, 2026

Costa UK orders are failing

Detected by Pingoru
Apr 23, 2026, 01:37 PM UTC
Resolved
Apr 23, 2026, 02:55 PM UTC
Duration
1h 17m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating Apr 23, 2026, 01:37 PM UTC

    We are currently investigating an issue causing some orders of Costa UK (COSTA-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Apr 23, 2026, 01:55 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Apr 23, 2026, 02:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 23, 2026

ASOS UK orders are failing

Detected by Pingoru
Apr 23, 2026, 01:10 PM UTC
Resolved
Apr 23, 2026, 03:07 PM UTC
Duration
1h 57m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating Apr 23, 2026, 01:10 PM UTC

    We are currently investigating an issue causing some orders of ASOS UK (ASOS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Apr 23, 2026, 02:07 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Apr 23, 2026, 03:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 23, 2026

Hotels.com UK orders are failing

Detected by Pingoru
Apr 23, 2026, 12:55 PM UTC
Resolved
Apr 24, 2026, 09:46 PM UTC
Duration
1d 8h
Affected: Gift Processing
Timeline · 3 updates
  1. investigating Apr 23, 2026, 12:55 PM UTC

    We are currently investigating an issue causing some orders of Hotels.com UK (HCOM-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Apr 24, 2026, 08:46 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Apr 24, 2026, 09:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 23, 2026

HelloFresh DE orders are failing

Detected by Pingoru
Apr 23, 2026, 12:14 PM UTC
Resolved
Apr 23, 2026, 12:54 PM UTC
Duration
40m
Affected: Gift Processing
Timeline · 2 updates
  1. investigating Apr 23, 2026, 12:14 PM UTC

    We are currently investigating an issue causing some orders of HelloFresh DE (HFRESH-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Apr 23, 2026, 12:54 PM UTC

    This incident has been resolved.

Read the full incident report →

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