Runa incident

Tigotà IT orders are failing

Resolved after 11 days 3 hours, affecting Italy, on October 23, 2026.

investigating Oct 23, 2026, 12:55 PM UTC

We are currently investigating an issue causing some orders of Tigotà IT (TIG-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Oct 23, 2026, 12:55 PM UTC
Resolved
Nov 03, 2026, 04:29 PM UTC
Duration
11d 3h
Detected by Pingoru
Oct 23, 2026, 12:55 PM UTC

Affected components

Italy

Update timeline

  1. investigating Oct 23, 2026, 12:55 PM UTC

    We are currently investigating an issue causing some orders of Tigotà IT (TIG-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Nov 03, 2026, 04:29 PM UTC

    This issue has been resolved and the product is working as expected.

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