RUCKUS Networks incident
RUCKUS One / Connectivity (North America): Performance Degradation
Resolved after 35 minutes, affecting Connectivity (North America), on October 13, 2026.
Service Restored The degraded performance affecting RUCKUS One Connectivity in North America appears to have been resolved. Our engineering teams have implemented corrective actions, and the affected services are now operating normally. We continue to monitor the environment closely to ensure service stability and confirm that the issue does not recur. We will provide additional updates if there are any changes.
Affected components
Update timeline
- investigating Oct 13, 2026, 07:21 PM UTC
Performance Degradation We are investigating reports of degraded performance affecting RUCKUS One Connectivity in North America. A small subset of customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue to understand the scope and impact and are working to restore normal service. We will provide additional updates as more information becomes available.
- investigating Oct 13, 2026, 07:41 PM UTC
Performance Degradation We continue to investigate reports of degraded performance affecting RUCKUS One Connectivity in North America. A small subset of customers may have experienced intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue, assessing the scope of customer impact, and working to restore normal service. We will provide additional updates as more information becomes available.
- resolved Oct 13, 2026, 07:56 PM UTC
Service Restored The degraded performance affecting RUCKUS One Connectivity in North America appears to have been resolved. Our engineering teams have implemented corrective actions, and the affected services are now operating normally. We continue to monitor the environment closely to ensure service stability and confirm that the issue does not recur. We will provide additional updates if there are any changes.
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