RUCKUS Networks Outage History

Started Oct 20, 2026, 09:41 PM UTC· resolved Oct 20, 2026, 10:10 PM UTC

1. investigating Oct 20, 2026, 09:41 PM UTC

   Performance Degradation We are investigating reports of degraded performance affecting RUCKUS One Connectivity in North America. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue to understand the scope and impact and are working to restore normal service. We will provide additional updates as more information becomes available.

2. resolved Oct 20, 2026, 10:10 PM UTC

   Service Restored The issue affecting RUCKUS One Connectivity in North America has been resolved, and normal service has been restored. Service performance and availability have returned to expected levels, and customers should now be able to access and use the affected service normally. Our engineering teams have validated service stability and will continue to monitor the environment closely for any further issues.

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Started Oct 15, 2026, 07:24 AM UTC· resolved Oct 15, 2026, 08:11 AM UTC

1. investigating Oct 15, 2026, 07:24 AM UTC

   Performance Degradation We are investigating reports of degraded performance affecting RUCKUS AI Business Insights in Europe. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue to understand the scope and impact and are working to restore normal service. We will provide additional updates as more information becomes available.

2. resolved Oct 15, 2026, 08:11 AM UTC

   Historical Analytics Data Gap On October 15, 2026, RUCKUS AI customers in the Europe region experienced a gap in historical analytics data affecting the AI Assurance and Business Insights features. The affected period was from 08:20 AM to 09:20 AM CEST (06:20 to 07:20 UTC). Customers reviewing historical analytics, dashboards, or reports covering this period may observe missing or incomplete data. The impact was limited to analytics data. Customer configurations, network devices, network management capabilities, and Wi-Fi client connectivity were not affected. The missing historical analytics data cannot be recovered or backfilled. The issue has been resolved, and data collection and processing are operating normally. No further impact is expected.

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Started Oct 15, 2026, 07:12 AM UTC· resolved Oct 15, 2026, 08:11 AM UTC

1. investigating Oct 15, 2026, 07:12 AM UTC

   Performance Degradation We are investigating reports of degraded performance affecting RUCKUS AI AI Assurance in Europe. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue to understand the scope and impact and are working to restore normal service. We will provide additional updates as more information becomes available.

2. resolved Oct 15, 2026, 08:11 AM UTC

   Historical Analytics Data Gap On October 15, 2026, RUCKUS AI customers in the Europe region experienced a gap in historical analytics data affecting the AI Assurance and Business Insights features. The affected period was from 08:20 AM to 09:20 AM CEST (06:20 to 07:20 UTC). Customers reviewing historical analytics, dashboards, or reports covering this period may observe missing or incomplete data. The impact was limited to analytics data. Customer configurations, network devices, network management capabilities, and Wi-Fi client connectivity were not affected. The missing historical analytics data cannot be recovered or backfilled. The issue has been resolved, and data collection and processing are operating normally. No further impact is expected.

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Started Sep 29, 2026, 05:11 PM UTC· resolved Sep 29, 2026, 06:00 PM UTC

1. investigating Sep 29, 2026, 05:11 PM UTC

   Performance Degradation We are investigating reports of performance issues affecting RUCKUS CloudPath Authentication in Asia Pacific. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue to understand the scope and impact and are working to restore normal service. We will provide additional updates as more information becomes available.

2. investigating Sep 29, 2026, 05:14 PM UTC

   Performance Degradation We are investigating a data center infrastructure issue affecting RUCKUS CloudPath Authentication in Asia Pacific. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue, assessing the scope and impact, and working to restore normal service. We will provide additional updates as more information becomes available.

3. resolved Sep 29, 2026, 06:00 PM UTC

   Service Restored The issue affecting RUCKUS CloudPath Authentication in Asia Pacific has been resolved, and normal service has been restored. Service performance and availability have returned to expected levels, and customers should now be able to access and use the affected service normally. Our engineering teams have validated service stability and will continue to monitor the environment closely for any further issues.

Read the full incident report →

Started Sep 29, 2026, 05:11 PM UTC· resolved Sep 29, 2026, 06:00 PM UTC

1. investigating Sep 29, 2026, 05:11 PM UTC

   Performance Degradation We are investigating reports of performance issues affecting RUCKUS CloudPath Authentication in Europe. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue to understand the scope and impact and are working to restore normal service. We will provide additional updates as more information becomes available.

2. investigating Sep 29, 2026, 05:14 PM UTC

   Performance Degradation We are investigating a data center infrastructure issue affecting RUCKUS CloudPath Authentication in Europe. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue, assessing the scope and impact, and working to restore normal service. We will provide additional updates as more information becomes available.

3. resolved Sep 29, 2026, 06:00 PM UTC

   Service Restored The issue affecting RUCKUS CloudPath Authentication in Europe has been resolved, and normal service has been restored. Service performance and availability have returned to expected levels, and customers should now be able to access and use the affected service normally. Our engineering teams have validated service stability and will continue to monitor the environment closely for any further issues.

Read the full incident report →

Started Sep 29, 2026, 05:11 PM UTC· resolved Sep 29, 2026, 06:00 PM UTC

1. investigating Sep 29, 2026, 05:11 PM UTC

   Performance Degradation We are investigating reports of performance issues affecting RUCKUS CloudPath Authentication in North America. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue to understand the scope and impact and are working to restore normal service. We will provide additional updates as more information becomes available.

2. investigating Sep 29, 2026, 05:14 PM UTC

   Performance Degradation We are investigating a data center infrastructure issue affecting RUCKUS CloudPath Authentication in North America. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue, assessing the scope and impact, and working to restore normal service. We will provide additional updates as more information becomes available.

3. resolved Sep 29, 2026, 06:00 PM UTC

   Service Restored The issue affecting RUCKUS CloudPath Authentication in North America has been resolved, and normal service has been restored. Service performance and availability have returned to expected levels, and customers should now be able to access and use the affected service normally. Our engineering teams have validated service stability and will continue to monitor the environment closely for any further issues.

Read the full incident report →

Started Sep 29, 2026, 05:11 PM UTC· resolved Sep 29, 2026, 06:00 PM UTC

1. investigating Sep 29, 2026, 05:11 PM UTC

   Performance Degradation We are investigating reports of performance issues affecting RUCKUS CloudPath Core API in Asia Pacific. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue to understand the scope and impact and are working to restore normal service. We will provide additional updates as more information becomes available.

2. investigating Sep 29, 2026, 05:14 PM UTC

   Performance Degradation We are investigating a data center infrastructure issue affecting RUCKUS CloudPath Core API in Asia Pacific. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue, assessing the scope and impact, and working to restore normal service. We will provide additional updates as more information becomes available.

3. resolved Sep 29, 2026, 06:00 PM UTC

   Service Restored The issue affecting RUCKUS CloudPath Core API in Asia Pacific has been resolved, and normal service has been restored. Service performance and availability have returned to expected levels, and customers should now be able to access and use the affected service normally. Our engineering teams have validated service stability and will continue to monitor the environment closely for any further issues.

Read the full incident report →

Started Sep 29, 2026, 05:11 PM UTC· resolved Sep 29, 2026, 06:00 PM UTC

1. investigating Sep 29, 2026, 05:11 PM UTC

   Performance Degradation We are investigating reports of performance issues affecting RUCKUS CloudPath Core API in Europe. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue to understand the scope and impact and are working to restore normal service. We will provide additional updates as more information becomes available.

2. investigating Sep 29, 2026, 05:14 PM UTC

   Performance Degradation We are investigating a data center infrastructure issue affecting RUCKUS CloudPath Core API in Europe. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue, assessing the scope and impact, and working to restore normal service. We will provide additional updates as more information becomes available.

3. resolved Sep 29, 2026, 06:00 PM UTC

   Service Restored The issue affecting RUCKUS CloudPath Core API in Europe has been resolved, and normal service has been restored. Service performance and availability have returned to expected levels, and customers should now be able to access and use the affected service normally. Our engineering teams have validated service stability and will continue to monitor the environment closely for any further issues.

Read the full incident report →

Started Sep 29, 2026, 05:11 PM UTC· resolved Sep 29, 2026, 06:00 PM UTC

1. investigating Sep 29, 2026, 05:11 PM UTC

   Performance Degradation We are investigating reports of performance issues affecting RUCKUS CloudPath Core API in North America. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue to understand the scope and impact and are working to restore normal service. We will provide additional updates as more information becomes available.

2. investigating Sep 29, 2026, 05:14 PM UTC

   Performance Degradation We are investigating a data center infrastructure issue affecting RUCKUS CloudPath Core API in North America. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue, assessing the scope and impact, and working to restore normal service. We will provide additional updates as more information becomes available.

3. resolved Sep 29, 2026, 06:00 PM UTC

   Service Restored The issue affecting RUCKUS CloudPath Core API in North America has been resolved, and normal service has been restored. Service performance and availability have returned to expected levels, and customers should now be able to access and use the affected service normally. Our engineering teams have validated service stability and will continue to monitor the environment closely for any further issues.

Read the full incident report →

Started Sep 29, 2026, 05:11 PM UTC· resolved Sep 29, 2026, 06:00 PM UTC

1. investigating Sep 29, 2026, 05:11 PM UTC

   Performance Degradation We are investigating reports of performance issues affecting RUCKUS CloudPath Enrollment Portal in Asia Pacific. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue to understand the scope and impact and are working to restore normal service. We will provide additional updates as more information becomes available.

2. investigating Sep 29, 2026, 05:14 PM UTC

   Performance Degradation We are investigating a data center infrastructure issue affecting RUCKUS CloudPath Enrollment Portal in Asia Pacific. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue, assessing the scope and impact, and working to restore normal service. We will provide additional updates as more information becomes available.

3. resolved Sep 29, 2026, 06:00 PM UTC

   Service Restored The issue affecting RUCKUS CloudPath Enrollment Portal in Asia Pacific has been resolved, and normal service has been restored. Service performance and availability have returned to expected levels, and customers should now be able to access and use the affected service normally. Our engineering teams have validated service stability and will continue to monitor the environment closely for any further issues.

Read the full incident report →

Started Sep 29, 2026, 05:11 PM UTC· resolved Sep 29, 2026, 06:00 PM UTC

1. investigating Sep 29, 2026, 05:11 PM UTC

   Performance Degradation We are investigating reports of performance issues affecting RUCKUS CloudPath Enrollment Portal in Europe. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue to understand the scope and impact and are working to restore normal service. We will provide additional updates as more information becomes available.

2. investigating Sep 29, 2026, 05:14 PM UTC

   Performance Degradation We are investigating a data center infrastructure issue affecting RUCKUS CloudPath Enrollment Portal in Europe. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue, assessing the scope and impact, and working to restore normal service. We will provide additional updates as more information becomes available.

3. resolved Sep 29, 2026, 06:00 PM UTC

   Service Restored The issue affecting RUCKUS CloudPath Enrollment Portal in Europe has been resolved, and normal service has been restored. Service performance and availability have returned to expected levels, and customers should now be able to access and use the affected service normally. Our engineering teams have validated service stability and will continue to monitor the environment closely for any further issues.

Read the full incident report →

Started Sep 29, 2026, 05:11 PM UTC· resolved Sep 29, 2026, 06:00 PM UTC

1. investigating Sep 29, 2026, 05:11 PM UTC

   Performance Degradation We are investigating reports of performance issues affecting RUCKUS CloudPath Enrollment Portal in North America. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue to understand the scope and impact and are working to restore normal service. We will provide additional updates as more information becomes available.

2. investigating Sep 29, 2026, 05:14 PM UTC

   Performance Degradation We are investigating a data center infrastructure issue affecting RUCKUS CloudPath Enrollment Portal in North America. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue, assessing the scope and impact, and working to restore normal service. We will provide additional updates as more information becomes available.

3. resolved Sep 29, 2026, 06:00 PM UTC

   Service Restored The issue affecting RUCKUS CloudPath Enrollment Portal in North America has been resolved, and normal service has been restored. Service performance and availability have returned to expected levels, and customers should now be able to access and use the affected service normally. Our engineering teams have validated service stability and will continue to monitor the environment closely for any further issues.

Read the full incident report →

Started Sep 29, 2026, 05:11 PM UTC· resolved Sep 29, 2026, 06:00 PM UTC

1. investigating Sep 29, 2026, 05:11 PM UTC

   Performance Degradation We are investigating reports of performance issues affecting RUCKUS CloudPath Licensing & Updates in Asia Pacific. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue to understand the scope and impact and are working to restore normal service. We will provide additional updates as more information becomes available.

2. investigating Sep 29, 2026, 05:14 PM UTC

   Performance Degradation We are investigating a data center infrastructure issue affecting RUCKUS CloudPath Licensing & Updates in Asia Pacific. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue, assessing the scope and impact, and working to restore normal service. We will provide additional updates as more information becomes available.

3. resolved Sep 29, 2026, 06:00 PM UTC

   Service Restored The issue affecting RUCKUS CloudPath Licensing & Updates in Asia Pacific has been resolved, and normal service has been restored. Service performance and availability have returned to expected levels, and customers should now be able to access and use the affected service normally. Our engineering teams have validated service stability and will continue to monitor the environment closely for any further issues.

Read the full incident report →

Started Sep 29, 2026, 05:11 PM UTC· resolved Sep 29, 2026, 06:00 PM UTC

1. investigating Sep 29, 2026, 05:11 PM UTC

   Performance Degradation We are investigating reports of performance issues affecting RUCKUS CloudPath Licensing & Updates in Europe. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue to understand the scope and impact and are working to restore normal service. We will provide additional updates as more information becomes available.

2. investigating Sep 29, 2026, 05:14 PM UTC

   Performance Degradation We are investigating a data center infrastructure issue affecting RUCKUS CloudPath Licensing & Updates in Europe. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue, assessing the scope and impact, and working to restore normal service. We will provide additional updates as more information becomes available.

3. resolved Sep 29, 2026, 06:00 PM UTC

   Service Restored The issue affecting RUCKUS CloudPath Licensing & Updates in Europe has been resolved, and normal service has been restored. Service performance and availability have returned to expected levels, and customers should now be able to access and use the affected service normally. Our engineering teams have validated service stability and will continue to monitor the environment closely for any further issues.

Read the full incident report →

Started Sep 29, 2026, 05:11 PM UTC· resolved Sep 29, 2026, 06:00 PM UTC

1. investigating Sep 29, 2026, 05:11 PM UTC

   Performance Degradation We are investigating reports of performance issues affecting RUCKUS CloudPath Licensing & Updates in North America. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue to understand the scope and impact and are working to restore normal service. We will provide additional updates as more information becomes available.

2. investigating Sep 29, 2026, 05:14 PM UTC

   Performance Degradation We are investigating a data center infrastructure issue affecting RUCKUS CloudPath Licensing & Updates in North America. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue, assessing the scope and impact, and working to restore normal service. We will provide additional updates as more information becomes available.

3. resolved Sep 29, 2026, 06:00 PM UTC

   Service Restored The issue affecting RUCKUS CloudPath Licensing & Updates in North America has been resolved, and normal service has been restored. Service performance and availability have returned to expected levels, and customers should now be able to access and use the affected service normally. Our engineering teams have validated service stability and will continue to monitor the environment closely for any further issues.

Read the full incident report →

Started Sep 28, 2026, 07:13 PM UTC· resolved Sep 28, 2026, 08:34 PM UTC

1. investigating Sep 28, 2026, 07:13 PM UTC

   Performance Degradation We are currently investigating reports of intermittent slowness affecting the RUCKUS One Admin Portal. Customers may experience slower-than-normal page loads or delayed responses while navigating the portal. Core RUCKUS One services remain operational. Our engineering teams are actively investigating and monitoring the issue. We will provide additional updates as more information becomes available.

2. investigating Sep 28, 2026, 07:57 PM UTC

   Performance Degradation We are currently investigating intermittent slowness affecting the RUCKUS One Admin Portal in the North America region. Customers may experience slower-than-normal page loads, delayed responses, or intermittent latency while accessing and navigating the Admin Portal. Our engineering teams are actively investigating the issue, validating affected services and dependencies, and performing remediation actions to improve portal responsiveness. The issue was first observed by a small subset of customer at approximately 9:05 AM PDT on September 28, 2026. Customer impact remains active at this time. We are closely monitoring the environment and will provide the next update within 30 minutes, or sooner if there is a significant change.

3. investigating Sep 28, 2026, 08:19 PM UTC

   Service Unavailable We are continuing to investigate intermittent slowness affecting the RUCKUS One Admin Portal in the North America region. Following recent remediation actions, we are seeing improved portal responsiveness and overall performance is currently looking better. Our engineering teams are continuing to closely monitor the environment and validate service stability. The incident remains under investigation while we confirm that the improvement is sustained and continue reviewing the conditions contributing to the degradation. We will provide the next update within 30 minutes, or sooner if there is a significant change.

4. resolved Sep 28, 2026, 08:34 PM UTC

   Service Restored The intermittent slowness affecting the RUCKUS One Admin Portal in the North America region has been resolved. Following remediation actions and an extended period of monitoring, portal performance has remained stable and is operating normally. Our engineering teams will continue to review the incident and the contributing conditions to identify any additional preventive actions. Service has been restored and the environment remains stable.

Read the full incident report →

Started Sep 16, 2026, 04:09 PM UTC· resolved Sep 16, 2026, 08:03 PM UTC

1. investigating Sep 16, 2026, 04:09 PM UTC

   Third-Party Service Disruption - Potential Impact to RUCKUS Support Services We are aware of an ongoing service disruption affecting a third-party service provider used by RUCKUS One. As a result, some customers may experience intermittent errors, delays, or difficulty logging in to the RUCKUS One Admin Portal. Customers may also experience issues accessing support services, including submitting new support cases. The underlying RUCKUS One cloud services remain operational. The impact is currently limited to Admin Portal access and associated support services. The third-party provider has implemented mitigation measures and is reporting recovery across most affected environments. We continue to monitor the situation and will provide additional updates as appropriate.

2. resolved Sep 16, 2026, 08:03 PM UTC

   Resolved: RUCKUS One Admin Portal Access Disruption The third-party service disruption affecting access to the RUCKUS One Admin Portal has been resolved. During the incident, the third-party provider experienced a service disruption that resulted in intermittent availability and performance issues. As a result, some customers may have experienced intermittent errors, increased response times, or difficulty logging in to the RUCKUS One Admin Portal. The impact was limited to Admin Portal access and did not affect the operation of the underlying RUCKUS One cloud services, device connectivity, or network operations. The third-party provider implemented mitigation measures and subsequently confirmed that the service disruption ended at 8:26 AM PDT. Following recovery, service health was monitored and validated before the incident was formally declared resolved. Incident Window: September 16, 2026, 12:50 AM – 8:26 AM PDT The incident is now resolved, and all RUCKUS services are operating normally. We will continue to monitor service health to ensure continued stability.

Read the full incident report →

Started Sep 16, 2026, 04:09 PM UTC· resolved Sep 16, 2026, 08:03 PM UTC

1. investigating Sep 16, 2026, 04:09 PM UTC

   Third-Party Service Disruption - Potential Impact to RUCKUS Support Services We are aware of an ongoing service disruption affecting a third-party service provider used by RUCKUS One. As a result, some customers may experience intermittent errors, delays, or difficulty logging in to the RUCKUS One Admin Portal. Customers may also experience issues accessing support services, including submitting new support cases. The underlying RUCKUS One cloud services remain operational. The impact is currently limited to Admin Portal access and associated support services. The third-party provider has implemented mitigation measures and is reporting recovery across most affected environments. We continue to monitor the situation and will provide additional updates as appropriate.

2. resolved Sep 16, 2026, 08:03 PM UTC

   Resolved: RUCKUS One Admin Portal Access Disruption The third-party service disruption affecting access to the RUCKUS One Admin Portal has been resolved. During the incident, the third-party provider experienced a service disruption that resulted in intermittent availability and performance issues. As a result, some customers may have experienced intermittent errors, increased response times, or difficulty logging in to the RUCKUS One Admin Portal. The impact was limited to Admin Portal access and did not affect the operation of the underlying RUCKUS One cloud services, device connectivity, or network operations. The third-party provider implemented mitigation measures and subsequently confirmed that the service disruption ended at 8:26 AM PDT. Following recovery, service health was monitored and validated before the incident was formally declared resolved. Incident Window: September 16, 2026, 12:50 AM – 8:26 AM PDT The incident is now resolved, and all RUCKUS services are operating normally. We will continue to monitor service health to ensure continued stability.

Read the full incident report →

Started Sep 16, 2026, 04:09 PM UTC· resolved Sep 16, 2026, 08:03 PM UTC

1. investigating Sep 16, 2026, 04:09 PM UTC

   Third-Party Service Disruption - Potential Impact to RUCKUS Support Services We are aware of an ongoing service disruption affecting a third-party service provider used by RUCKUS One. As a result, some customers may experience intermittent errors, delays, or difficulty logging in to the RUCKUS One Admin Portal. Customers may also experience issues accessing support services, including submitting new support cases. The underlying RUCKUS One cloud services remain operational. The impact is currently limited to Admin Portal access and associated support services. The third-party provider has implemented mitigation measures and is reporting recovery across most affected environments. We continue to monitor the situation and will provide additional updates as appropriate.

2. resolved Sep 16, 2026, 08:03 PM UTC

   Resolved: RUCKUS One Admin Portal Access Disruption The third-party service disruption affecting access to the RUCKUS One Admin Portal has been resolved. During the incident, the third-party provider experienced a service disruption that resulted in intermittent availability and performance issues. As a result, some customers may have experienced intermittent errors, increased response times, or difficulty logging in to the RUCKUS One Admin Portal. The impact was limited to Admin Portal access and did not affect the operation of the underlying RUCKUS One cloud services, device connectivity, or network operations. The third-party provider implemented mitigation measures and subsequently confirmed that the service disruption ended at 8:26 AM PDT. Following recovery, service health was monitored and validated before the incident was formally declared resolved. Incident Window: September 16, 2026, 12:50 AM – 8:26 AM PDT The incident is now resolved, and all RUCKUS services are operating normally. We will continue to monitor service health to ensure continued stability.

Read the full incident report →