Routable Outage History

There were 2 Routable outages since March 25, 2026 totaling 99h 23m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.routable.com

Minor April 3, 2026

International payment errors in sandbox environments

Detected by Pingoru: Apr 03, 2026, 04:26 PM UTC
Resolved: Apr 07, 2026, 04:30 PM UTC
Duration: 4d

Affected: Sandbox UISandbox API

Timeline · 2 updates

identified Apr 03, 2026, 04:26 PM UTC

An issue with a provider is resulting in errors for some international vendors and payments in the sandbox environment. Production payments are not affected.
resolved Apr 07, 2026, 04:30 PM UTC

Our provider has resolved their issues, and sandbox international payables are working as expected now.

Read the full incident report →

Major March 25, 2026

Increased error rate and timeouts

Detected by Pingoru: Mar 25, 2026, 03:55 PM UTC
Resolved: Mar 25, 2026, 07:15 PM UTC
Duration: 3h 19m

Affected: Web Application UIRoutable API

Timeline · 3 updates

investigating Mar 25, 2026, 03:55 PM UTC

We are investigating a rise in error rates and timeouts to our production application systems.
monitoring Mar 25, 2026, 05:34 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 25, 2026, 07:15 PM UTC

This incident has been resolved.

Read the full incident report →

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