Routable incident

Degraded Performance – Logins and Application Actions

Notice Resolved View vendor source →

Routable experienced a notice incident on December 4, 2025 affecting Web Application UI and Routable API, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2025, 06:54 PM UTC
Resolved
Dec 04, 2025, 08:17 PM UTC
Duration
1h 23m
Detected by Pingoru
Dec 04, 2025, 06:54 PM UTC

Affected components

Web Application UIRoutable API

Update timeline

  1. investigating Dec 04, 2025, 06:54 PM UTC

    We are currently experiencing degraded performance affecting logins and various in-app actions. Users may notice slower than usual response times. Our team is actively investigating the issue and working to restore normal performance as quickly as possible. We will provide updates as more information becomes available.

  2. investigating Dec 04, 2025, 06:55 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 04, 2025, 06:56 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Dec 04, 2025, 07:09 PM UTC

    The issue has been resolved and we are monitoring.

  5. resolved Dec 04, 2025, 08:17 PM UTC

    This incident has been resolved.