Routable incident

Increased error rate and timeouts

Major Resolved View vendor source →

Routable experienced a major incident on March 25, 2026 affecting Web Application UI and Routable API, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2026, 03:55 PM UTC
Resolved
Mar 25, 2026, 07:15 PM UTC
Duration
3h 19m
Detected by Pingoru
Mar 25, 2026, 03:55 PM UTC

Affected components

Web Application UIRoutable API

Update timeline

  1. investigating Mar 25, 2026, 03:55 PM UTC

    We are investigating a rise in error rates and timeouts to our production application systems.

  2. monitoring Mar 25, 2026, 05:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 25, 2026, 07:15 PM UTC

    This incident has been resolved.