Routable incident

Errors with QuickBooks Online workspaces

Major Resolved View vendor source →

Routable experienced a major incident on September 1, 2026 affecting Web Application UI and Routable API, lasting 5h 47m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 09:48 PM UTC
Resolved
Sep 02, 2026, 03:36 AM UTC
Duration
5h 47m
Detected by Pingoru
Sep 01, 2026, 09:48 PM UTC

Affected components

Web Application UIRoutable API

Update timeline

  1. investigating Sep 01, 2026, 09:48 PM UTC

    We are seeing an increase in errors due to a Quickbooks Online outage. This is primarily affecting QBO connected workspaces.

  2. monitoring Sep 02, 2026, 03:03 AM UTC

    We are now seeing most QuickBooks Online requests succeed. We will continue to monitor.

  3. resolved Sep 02, 2026, 03:36 AM UTC

    QuickBooks Online's incident (https://status.quickbooks.intuit.com/incidents/vkntw55njz2z) is still listed as unresolved, but we have observed steady success rates in requests to QBO. We will continue to monitor for any regressions.