Routable Outage History

Routable is up right now

Pingoru has recorded 25 incidents for Routable: 7 in the last 12 months and 1 in the last 90 days.

Source: status.routable.com

25incidents recorded
7last 12 months
1last 90 days
16 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Routable in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026196 of 720 (13%)
May 202611 of 744 (0%)
June 202600 of 720 (0%)
July 202613 of 744 (0%)
August 202600 of 744 (0%)
September 202616 of 720 (1%)
October 202600 of 514 (0%)

Incidents, newest first

Major September 1, 2026 Errors with QuickBooks Online workspaces 5h 47m Web Application UI, Routable API

Started Sep 01, 2026, 09:48 PM UTC· resolved Sep 02, 2026, 03:36 AM UTC

  1. investigating Sep 01, 2026, 09:48 PM UTC

    We are seeing an increase in errors due to a Quickbooks Online outage. This is primarily affecting QBO connected workspaces.

  2. monitoring Sep 02, 2026, 03:03 AM UTC

    We are now seeing most QuickBooks Online requests succeed. We will continue to monitor.

  3. resolved Sep 02, 2026, 03:36 AM UTC

    QuickBooks Online's incident (https://status.quickbooks.intuit.com/incidents/vkntw55njz2z) is still listed as unresolved, but we have observed steady success rates in requests to QBO. We will continue to monitor for any regressions.

Read the full incident report →

Major July 13, 2026 Elevated error rates for payables and vendors 2h 42m Web Application UI, Routable API

Started Jul 13, 2026, 05:19 PM UTC· resolved Jul 13, 2026, 08:02 PM UTC

  1. identified Jul 13, 2026, 05:19 PM UTC

    We are seeing elevated error rates with our payment provider. They are currently investigating.

  2. monitoring Jul 13, 2026, 05:58 PM UTC

    Our provider has implemented a fix, and we see successful transactions. We are monitoring and investigating failed payables.

  3. resolved Jul 13, 2026, 08:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 14, 2026 Same-Day ACH processing delayed due to FED system issues 1h 10m Web Application UI, Routable API

Started May 14, 2026, 05:37 PM UTC· resolved May 14, 2026, 06:48 PM UTC

  1. monitoring May 14, 2026, 05:37 PM UTC

    The Federal Reserve has experienced system issues this morning causing a delay in Same-Day ACH processing. Same-Day ACH debit and credit transactions expected to clear at 12:00 PM CT will be delayed. We are monitoring the situation and working with our partners.

  2. resolved May 14, 2026, 06:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 3, 2026 International payment errors in sandbox environments 4d Sandbox UI, Sandbox API

Started Apr 03, 2026, 04:26 PM UTC· resolved Apr 07, 2026, 04:30 PM UTC

  1. identified Apr 03, 2026, 04:26 PM UTC

    An issue with a provider is resulting in errors for some international vendors and payments in the sandbox environment. Production payments are not affected.

  2. resolved Apr 07, 2026, 04:30 PM UTC

    Our provider has resolved their issues, and sandbox international payables are working as expected now.

Read the full incident report →

Major March 25, 2026 Increased error rate and timeouts 3h 19m Web Application UI, Routable API

Started Mar 25, 2026, 03:55 PM UTC· resolved Mar 25, 2026, 07:15 PM UTC

  1. investigating Mar 25, 2026, 03:55 PM UTC

    We are investigating a rise in error rates and timeouts to our production application systems.

  2. monitoring Mar 25, 2026, 05:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 25, 2026, 07:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 4, 2025 Degraded Performance – Logins and Application Actions 1h 23m Web Application UI, Routable API

Started Dec 04, 2025, 06:54 PM UTC· resolved Dec 04, 2025, 08:17 PM UTC

  1. investigating Dec 04, 2025, 06:54 PM UTC

    We are currently experiencing degraded performance affecting logins and various in-app actions. Users may notice slower than usual response times. Our team is actively investigating the issue and working to restore normal performance as quickly as possible. We will provide updates as more information becomes available.

  2. investigating Dec 04, 2025, 06:55 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 04, 2025, 06:56 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Dec 04, 2025, 07:09 PM UTC

    The issue has been resolved and we are monitoring.

  5. resolved Dec 04, 2025, 08:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 18, 2025 Increased failures in payment processing 4h 25m Web Application UI, Sandbox UI, Routable API, Sandbox API

Started Nov 18, 2025, 02:08 PM UTC· resolved Nov 18, 2025, 06:34 PM UTC

  1. identified Nov 18, 2025, 02:08 PM UTC

    We are seeing an increase in payment processing failures due to an outage affecting our providers.

  2. identified Nov 18, 2025, 02:40 PM UTC

    We are seeing an increase in payment processing failures due to an outage affecting our providers. This is related to the ongoing Cloudflare outage.

  3. monitoring Nov 18, 2025, 02:58 PM UTC

    Cloudflare has implemented a fix. We will continue to monitor systems.

  4. resolved Nov 18, 2025, 06:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 16, 2025 Increased error rate and latency 3h 39m Web Application UI, Routable API

Started Jul 16, 2025, 06:37 PM UTC· resolved Jul 16, 2025, 10:16 PM UTC

  1. investigating Jul 16, 2025, 06:37 PM UTC

    We are seeing an increase in error rate and latency in our system, affecting both the UI and the API. We are currently investigating the issue.

  2. investigating Jul 16, 2025, 06:59 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 16, 2025, 07:00 PM UTC

    We have identified overloaded systems and are rectifying them. We are seeing some performance increases and lowered error rate, but we are still working on the issue.

  4. monitoring Jul 16, 2025, 07:29 PM UTC

    Performance has been restored to normal levels, and we continue to monitor the services.

  5. monitoring Jul 16, 2025, 10:16 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jul 16, 2025, 10:16 PM UTC

    We have deployed a change to further improve responsiveness, and this incident is now complete.

Read the full incident report →

Major May 14, 2025 Quickbooks Online outage 1h 43m Web Application UI, Routable API

Started May 14, 2025, 04:52 PM UTC· resolved May 14, 2025, 06:36 PM UTC

  1. investigating May 14, 2025, 04:52 PM UTC

    Quickbooks online is experiencing an outage, and it is triggering disconnections with Routable. We are investigating and monitoring the QBO systems.

  2. investigating May 14, 2025, 06:34 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 14, 2025, 06:36 PM UTC

    Quickbooks online has resolved their outage. Routable clients should be able to resume normal functionality within the platform. Please reach out if you require support with reconnections or authentication. Sorry for the disruption to your day!

Read the full incident report →

Minor May 7, 2025 Issue affecting the ability to log in for a small number of workspaces. 31m Web Application UI

Started May 07, 2025, 01:09 AM UTC· resolved May 07, 2025, 01:40 AM UTC

  1. investigating May 07, 2025, 01:09 AM UTC

    We have a fix and are rolling it out momentarily.

  2. identified May 07, 2025, 01:10 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 07, 2025, 01:40 AM UTC

    A fix has been deployed.

Read the full incident report →

Minor March 21, 2025 Increased rate of delayed transfers 1h 46m Web Application UI, Routable API

Started Mar 21, 2025, 09:49 PM UTC· resolved Mar 21, 2025, 11:35 PM UTC

  1. investigating Mar 21, 2025, 09:49 PM UTC

    Some transfers are delayed due an underlying provider issue. The team is investigating the issue now.

  2. monitoring Mar 21, 2025, 11:01 PM UTC

    The system is working again, and we are monitoring for further issues. A small number of payables were impacted and put into Issue status, and the team is working to re-process them.

  3. resolved Mar 21, 2025, 11:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 14, 2025 Retroactive: Increased latency and error rate in dashboard and API 19m Web Application UI, Routable API

Started Mar 14, 2025, 06:05 PM UTC· resolved Mar 14, 2025, 06:25 PM UTC

  1. monitoring Mar 14, 2025, 06:05 PM UTC

    There was a period of increased errors and latency in requests to our dashboard and API. Requests are flowing faster now, and we are investigating the cause.

  2. resolved Mar 14, 2025, 06:25 PM UTC

    We have confirmed that all systems are behaving as expected.

Read the full incident report →

Major February 3, 2025 Retroactive: Increased error rates and latency 5m

Started Feb 03, 2025, 06:24 PM UTC· resolved Feb 03, 2025, 06:29 PM UTC

  1. resolved Feb 03, 2025, 06:34 PM UTC

    We had a brief period of increased latency and error rates during a software deployment. The application was unresponsive for around 5 minutes, and recovered automatically. If there are any further issues please contact support.

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Minor December 4, 2024 Banking provider issues may result in delays 2h 26m Web Application UI, Routable API

Started Dec 04, 2024, 08:29 PM UTC· resolved Dec 04, 2024, 10:55 PM UTC

  1. investigating Dec 04, 2024, 08:29 PM UTC

    We are experiencing issues with our banking provider that may result in delays in processing as well as the inability to manually add funding sources.

  2. resolved Dec 04, 2024, 10:55 PM UTC

    This incident has been resolved.

Read the full incident report →