Rose Rocket Outage History

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Rose Rocket had 30 outages in the last 2 years totaling 53h 7m of downtime — averaging 1.2 incidents per month.

There were 30 Rose Rocket outages since May 27, 2024 totaling 53h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.roserocket.com

Minor January 16, 2026

Issue Sending Invoices

Detected by Pingoru
Jan 16, 2026, 02:36 PM UTC
Resolved
Jan 16, 2026, 03:28 PM UTC
Duration
51m
Affected: Core TMS
Timeline · 2 updates
  1. identified Jan 16, 2026, 02:36 PM UTC

    We're currently investigating a potential issue impacting sending invoices. You may experience timeouts. We'll provide updates as we learn more.

  2. resolved Jan 16, 2026, 03:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 18, 2025

Cloudflare global outage

Detected by Pingoru
Nov 18, 2025, 12:17 PM UTC
Resolved
Nov 18, 2025, 03:35 PM UTC
Duration
3h 18m
Affected: Core TMS
Timeline · 3 updates
  1. monitoring Nov 18, 2025, 12:17 PM UTC

    We are currently experiencing instability due to an outage affecting a core internet service provider (Cloudflare). We are closely monitoring their recovery status.

  2. monitoring Nov 18, 2025, 03:14 PM UTC

    Claudeflare has implemented the fix, and Rose Rocket is back operational. We have upgraded the status to "Degraded Performance" to continue monitoring the recovery.

  3. resolved Nov 18, 2025, 03:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 17, 2025

Analytics Degraded Service

Detected by Pingoru
Nov 17, 2025, 06:37 PM UTC
Resolved
Nov 17, 2025, 07:00 PM UTC
Duration
23m
Affected: Analytics & Reports
Timeline · 3 updates
  1. identified Nov 17, 2025, 06:37 PM UTC

    Currently we are investigating certain reports in our Analytics which are failing to load. We have identified the root cause and are working on resolving

  2. monitoring Nov 17, 2025, 06:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 17, 2025, 07:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 14, 2025

Analytics Delayed Updates

Detected by Pingoru
Nov 14, 2025, 03:55 PM UTC
Resolved
Nov 14, 2025, 08:41 PM UTC
Duration
4h 46m
Affected: Analytics & Reports
Timeline · 2 updates
  1. investigating Nov 14, 2025, 03:55 PM UTC

    We are currently experiencing delays with our Analytics platform refreshing. We are currently investigating the issue.

  2. resolved Nov 14, 2025, 08:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 7, 2025

Minor issue - Analytics Down

Detected by Pingoru
Nov 07, 2025, 02:29 PM UTC
Resolved
Nov 07, 2025, 02:54 PM UTC
Duration
24m
Affected: Analytics & Reports
Timeline · 3 updates
  1. identified Nov 07, 2025, 02:29 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Nov 07, 2025, 02:30 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 07, 2025, 02:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 6, 2025

Analytics - Partial Outage

Detected by Pingoru
Nov 06, 2025, 11:27 PM UTC
Resolved
Nov 07, 2025, 12:36 AM UTC
Duration
1h 9m
Affected: Analytics & Reports
Timeline · 3 updates
  1. investigating Nov 06, 2025, 11:27 PM UTC

    We are investigating a failure with our Analytics module and working to identify the root cause

  2. monitoring Nov 07, 2025, 12:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 07, 2025, 12:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 5, 2025

QuickBooks Online -> Service disruption

Detected by Pingoru
Nov 05, 2025, 07:30 PM UTC
Resolved
Nov 05, 2025, 10:15 PM UTC
Duration
2h 45m
Affected: Integrations & APIs
Timeline · 2 updates
  1. investigating Nov 05, 2025, 07:30 PM UTC

    We are currently investigating an issue affecting our integration with QuickBooks Online. Users may experience delays or errors when syncing financial data

  2. resolved Nov 05, 2025, 10:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

AWS Outage

Detected by Pingoru
Oct 20, 2025, 01:39 PM UTC
Resolved
Oct 20, 2025, 11:20 PM UTC
Duration
9h 41m
Affected: Core TMS
Timeline · 4 updates
  1. investigating Oct 20, 2025, 01:39 PM UTC

    Rose Rocket services may be degraded while Amazon Web Services recovers.

  2. monitoring Oct 20, 2025, 01:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 20, 2025, 01:43 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 20, 2025, 11:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 21, 2025

General Software Slowness

Detected by Pingoru
Aug 21, 2025, 06:17 PM UTC
Resolved
Aug 21, 2025, 08:37 PM UTC
Duration
2h 20m
Affected: Core TMS
Timeline · 4 updates
  1. investigating Aug 21, 2025, 06:17 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 21, 2025, 06:18 PM UTC

    We’re currently investigating a potential issue impacting general performance. You may experience delays. We’ll provide updates as we learn more.

  3. identified Aug 21, 2025, 07:07 PM UTC

    We’ve identified the issue affecting performance due to a third party system. You may still experience delays. We are monitoring and will update as soon as possible.

  4. resolved Aug 21, 2025, 08:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 2, 2025

Analytics Reports Not Loading

Detected by Pingoru
Jul 02, 2025, 05:36 PM UTC
Resolved
Jul 02, 2025, 08:21 PM UTC
Duration
2h 44m
Affected: Analytics & Reports
Timeline · 2 updates
  1. investigating Jul 02, 2025, 05:36 PM UTC

    We’re currently investigating a potential issue impacting Analytics reports. You may experience Query Failed errors and timeouts. We’ll provide updates as we learn more.

  2. resolved Jul 02, 2025, 08:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 19, 2025

Loads not showing in the Driver App

Detected by Pingoru
Jun 19, 2025, 03:09 PM UTC
Resolved
Jun 19, 2025, 03:34 PM UTC
Duration
24m
Affected: Driver Mobile
Timeline · 3 updates
  1. investigating Jun 19, 2025, 03:09 PM UTC

    We’re currently investigating a potential issue impacting the Rose Rocket Driver App. You may experience errors on viewing loads in the app. We’ll provide updates as we learn more.

  2. investigating Jun 19, 2025, 03:32 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 19, 2025, 03:34 PM UTC

    The issue impacting the Driver App has been resolved. All systems are operating normally. We’ve confirmed functionality is restored and continue to monitor closely.

Read the full incident report →

Minor June 12, 2025

Third Party Outage

Detected by Pingoru
Jun 12, 2025, 08:38 PM UTC
Resolved
Jun 12, 2025, 09:38 PM UTC
Duration
59m
Affected: Core TMSCustomer/Shipper PortalIntegrations & APIs
Timeline · 2 updates
  1. monitoring Jun 12, 2025, 08:38 PM UTC

    We are currently observing intermittent service disruptions from our third-party providers. These issues may temporarily impact the performance of features such as Maps and Address Lookups. Our team is actively monitoring the situation and will provide updates as needed.

  2. resolved Jun 12, 2025, 09:38 PM UTC

    The earlier issues caused by intermittent disruptions from external service providers have been resolved. All affected functionality—including Maps, Address Lookups—has returned to normal operation.

Read the full incident report →

Critical June 4, 2025

Analytics Not Loading (due to external service partner)

Detected by Pingoru
Jun 04, 2025, 03:19 PM UTC
Resolved
Jun 04, 2025, 09:29 PM UTC
Duration
6h 10m
Affected: Analytics & Reports
Timeline · 2 updates
  1. investigating Jun 04, 2025, 03:19 PM UTC

    Rose Rocket Analytics functionality is not currently working due to an issue with our external Analytics service partner. The partner is investigating the issue on their end.

  2. resolved Jun 04, 2025, 09:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 29, 2025

Major outage on EDI / API

Detected by Pingoru
May 29, 2025, 03:15 PM UTC
Resolved
May 29, 2025, 08:43 PM UTC
Duration
5h 28m
Affected: Integrations & APIs
Timeline · 4 updates
  1. investigating May 29, 2025, 03:15 PM UTC

    We are currently experience a major outage on EDI/API service. Our Team is working to resolve this as soon as possible. we will keep you updated. Thank you for your patience.

  2. identified May 29, 2025, 03:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 29, 2025, 04:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 29, 2025, 08:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 5, 2025

Users unable to send rate confirmation to carriers

Detected by Pingoru
May 05, 2025, 03:32 PM UTC
Resolved
May 05, 2025, 04:14 PM UTC
Duration
42m
Affected: Core TMS
Timeline · 3 updates
  1. investigating May 05, 2025, 03:32 PM UTC

    We have received reports of users being unable to send out rate confirmation. We are currently investigating this issue.

  2. investigating May 05, 2025, 03:32 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 05, 2025, 04:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 31, 2025

System Loading Issues

Detected by Pingoru
Mar 31, 2025, 07:01 PM UTC
Resolved
Mar 31, 2025, 07:05 PM UTC
Duration
3m
Affected: Core TMS
Timeline · 2 updates
  1. investigating Mar 31, 2025, 07:01 PM UTC

    We are currently experiencing issues loading pages in Rose Rocket. Our team is actively investigating and working to resolve.

  2. resolved Mar 31, 2025, 07:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 25, 2025

Login Access Down

Detected by Pingoru
Mar 25, 2025, 06:07 PM UTC
Resolved
Mar 25, 2025, 07:34 PM UTC
Duration
1h 26m
Affected: Core TMS
Timeline · 3 updates
  1. investigating Mar 25, 2025, 06:07 PM UTC

    We have received reports from users being unable to login to Rose Rocket. We are currently investigating the issue.

  2. monitoring Mar 25, 2025, 07:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 25, 2025, 07:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 12, 2025

System Slowness

Detected by Pingoru
Feb 12, 2025, 08:22 PM UTC
Resolved
Feb 12, 2025, 09:14 PM UTC
Duration
51m
Affected: Core TMSCustomer/Shipper PortalAnalytics & Reports
Timeline · 2 updates
  1. investigating Feb 12, 2025, 08:22 PM UTC

    We have received reports of system slowness within Rose Rocket and multiple error messages popping up. We are currently investigating the issue.

  2. resolved Feb 12, 2025, 09:14 PM UTC

    This incident has now been resolved.

Read the full incident report →

Critical October 16, 2024

Rose Rocket Analytics Not Functioning

Detected by Pingoru
Oct 16, 2024, 02:43 PM UTC
Resolved
Oct 16, 2024, 02:51 PM UTC
Duration
8m
Affected: Analytics & Reports
Timeline · 2 updates
  1. investigating Oct 16, 2024, 02:43 PM UTC

    Rose Rocket Analytics functionality is not currently operational. Our team is actively working on a fix.

  2. resolved Oct 16, 2024, 02:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 3, 2024

Org Switcher Currently Unavailable

Detected by Pingoru
Oct 03, 2024, 01:09 PM UTC
Resolved
Oct 03, 2024, 01:54 PM UTC
Duration
44m
Affected: Core TMS
Timeline · 2 updates
  1. identified Oct 03, 2024, 01:09 PM UTC

    For those with multiple orgs, the org switcher is currently unavailable. To login, please visit the URL of each org individually for the time being. Our team has is working on a resolution.

  2. resolved Oct 03, 2024, 01:54 PM UTC

    Incident has been resolved and org switcher is back!

Read the full incident report →

Major September 11, 2024

Drivers unable to login to Driver Mobile app

Detected by Pingoru
Sep 11, 2024, 02:42 PM UTC
Resolved
Sep 11, 2024, 04:11 PM UTC
Duration
1h 29m
Affected: Driver Mobile
Timeline · 2 updates
  1. investigating Sep 11, 2024, 02:42 PM UTC

    We have received reports of drivers being unable to login to the Driver Mobile app. Our team is currently investigating the issue.

  2. resolved Sep 11, 2024, 04:11 PM UTC

    This incident has been resolved and drivers should now be able to login to Driver Mobile successfully.

Read the full incident report →