Rose Rocket incident

General Software Slowness

Minor Resolved View vendor source →

Rose Rocket experienced a minor incident on August 21, 2025 affecting Core TMS, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 06:17 PM UTC
Resolved
Aug 21, 2025, 08:37 PM UTC
Duration
2h 20m
Detected by Pingoru
Aug 21, 2025, 06:17 PM UTC

Affected components

Core TMS

Update timeline

  1. investigating Aug 21, 2025, 06:17 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 21, 2025, 06:18 PM UTC

    We’re currently investigating a potential issue impacting general performance. You may experience delays. We’ll provide updates as we learn more.

  3. identified Aug 21, 2025, 07:07 PM UTC

    We’ve identified the issue affecting performance due to a third party system. You may still experience delays. We are monitoring and will update as soon as possible.

  4. resolved Aug 21, 2025, 08:37 PM UTC

    This incident has been resolved.