Rose Rocket incident

AWS Outage

Major Resolved View vendor source →

Rose Rocket experienced a major incident on October 20, 2025 affecting Core TMS, lasting 9h 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 01:39 PM UTC
Resolved
Oct 20, 2025, 11:20 PM UTC
Duration
9h 41m
Detected by Pingoru
Oct 20, 2025, 01:39 PM UTC

Affected components

Core TMS

Update timeline

  1. investigating Oct 20, 2025, 01:39 PM UTC

    Rose Rocket services may be degraded while Amazon Web Services recovers.

  2. monitoring Oct 20, 2025, 01:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 20, 2025, 01:43 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 20, 2025, 11:20 PM UTC

    This incident has been resolved.