Rose Rocket incident

Third Party Outage

Minor Resolved View vendor source →

Rose Rocket experienced a minor incident on June 12, 2025 affecting Core TMS and Customer/Shipper Portal and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 08:38 PM UTC
Resolved
Jun 12, 2025, 09:38 PM UTC
Duration
59m
Detected by Pingoru
Jun 12, 2025, 08:38 PM UTC

Affected components

Core TMSCustomer/Shipper PortalIntegrations & APIs

Update timeline

  1. monitoring Jun 12, 2025, 08:38 PM UTC

    We are currently observing intermittent service disruptions from our third-party providers. These issues may temporarily impact the performance of features such as Maps and Address Lookups. Our team is actively monitoring the situation and will provide updates as needed.

  2. resolved Jun 12, 2025, 09:38 PM UTC

    The earlier issues caused by intermittent disruptions from external service providers have been resolved. All affected functionality—including Maps, Address Lookups—has returned to normal operation.