Rose Rocket incident

Analytics Not Loading (due to external service partner)

Critical Resolved View vendor source →

Rose Rocket experienced a critical incident on June 4, 2025 affecting Analytics & Reports, lasting 6h 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2025, 03:19 PM UTC
Resolved
Jun 04, 2025, 09:29 PM UTC
Duration
6h 10m
Detected by Pingoru
Jun 04, 2025, 03:19 PM UTC

Affected components

Analytics & Reports

Update timeline

  1. investigating Jun 04, 2025, 03:19 PM UTC

    Rose Rocket Analytics functionality is not currently working due to an issue with our external Analytics service partner. The partner is investigating the issue on their end.

  2. resolved Jun 04, 2025, 09:29 PM UTC

    This incident has been resolved.