Rose Rocket Outage History

Rose Rocket is up right now

Rose Rocket had 30 outages in the last 2 years totaling 9h 37m of downtime — averaging 1.2 incidents per month.

There were 30 Rose Rocket outages since May 27, 2024 totaling 9h 37m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.roserocket.com

Notice June 17, 2024

Experiencing system slowness

Detected by Pingoru
Jun 17, 2024, 04:08 PM UTC
Resolved
Jun 17, 2024, 09:19 PM UTC
Duration
5h 10m
Affected: Core TMS
Timeline · 3 updates
  1. investigating Jun 17, 2024, 04:08 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 17, 2024, 09:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 17, 2024, 09:19 PM UTC

    The incident is now resolved and Rose Rocket system performance should now have returned to normal

Read the full incident report →

Minor June 6, 2024

Email sending Error

Detected by Pingoru
Jun 06, 2024, 03:50 PM UTC
Resolved
Jun 06, 2024, 04:33 PM UTC
Duration
43m
Affected: Core TMS
Timeline · 3 updates
  1. identified Jun 06, 2024, 03:50 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jun 06, 2024, 03:50 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jun 06, 2024, 04:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 30, 2024

Unable to send emails via Rose Rocket

Detected by Pingoru
May 30, 2024, 06:18 PM UTC
Resolved
May 30, 2024, 06:54 PM UTC
Duration
36m
Affected: Core TMS
Timeline · 2 updates
  1. investigating May 30, 2024, 06:18 PM UTC

    Users not currently using Gmail/Office 365 email integrations are unable to send emails via Rose Rocket. Our team is currently investigating the issue.

  2. resolved May 30, 2024, 06:54 PM UTC

    Our team has enabled our backup email provider service and emails sent via Rose Rocket are now being delivered to recipients successfully.

Read the full incident report →

Major May 27, 2024

Unable to send emails via Rose Rocket (due to external service partner service)

Detected by Pingoru
May 27, 2024, 01:39 PM UTC
Resolved
May 27, 2024, 02:36 PM UTC
Duration
57m
Affected: Core TMS
Timeline · 3 updates
  1. investigating May 27, 2024, 01:39 PM UTC

    Due to an outage at our third-party email service partner, any users not using Gmail or Office 365 email integrations will not be able to send emails via Rose Rocket. Our team is monitoring the outage status with the partner and will provide updates once resolved.

  2. monitoring May 27, 2024, 02:05 PM UTC

    We have enabled our secondary email vendor and any emails sent through Rose Rocket should now be delivered normally.

  3. resolved May 27, 2024, 02:36 PM UTC

    This incident has been resolved.

Read the full incident report →