Rose Rocket incident

Major outage on EDI / API

Major Resolved View vendor source →

Rose Rocket experienced a major incident on May 29, 2025 affecting Integrations & APIs, lasting 5h 28m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2025, 03:15 PM UTC
Resolved
May 29, 2025, 08:43 PM UTC
Duration
5h 28m
Detected by Pingoru
May 29, 2025, 03:15 PM UTC

Affected components

Integrations & APIs

Update timeline

  1. investigating May 29, 2025, 03:15 PM UTC

    We are currently experience a major outage on EDI/API service. Our Team is working to resolve this as soon as possible. we will keep you updated. Thank you for your patience.

  2. identified May 29, 2025, 03:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 29, 2025, 04:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 29, 2025, 08:43 PM UTC

    This incident has been resolved.